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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

Customer experience is constructed in direct or indirect interaction with your company but it always involves the subjective response of the customer. Successful brands focus on developing a seamless experience that ensures each touchpoint interconnects and contributes to the overall journey.”

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Customer Experience Strategy: An A to Z Glossary

Lumoa

Customer experience is constructed in a direct or indirect interaction with your company but it always involves the subjective response of the customer. Successful brands focus on developing a seamless experience that ensures each touchpoint interconnects and contributes to the overall journey."

article thumbnail

A to Z Guide to Customer Experience Definitions and Terms

Lumoa

Customer experience is constructed in a direct or indirect interaction with your company but it always involves the subjective response of the customer. Successful brands focus on developing a seamless experience that ensures each touchpoint interconnects and contributes to the overall journey."