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Why should you move from Legacy PBX to Modern Contact Center Software?

Hodusoft

Why should you move from Legacy PBX to Modern Contact Center Software? The one point every business harping upon over the last two years unanimously is customer experience. With innovation, technological advancement, and increasing expectations of customers, modern contact center software has become imperative.

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10 VoIP business phone features that you need in 2022

Hodusoft

10 VoIP business phone features that you need in 2022. Virtual phone systems are an essential part of business communications, and the diverse capabilities of VoIP phone systems have made task management extremely easy and well-organized. What is a VoIP Phone System? What is a VoIP Phone System?

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HoduSoft Creates a Buzz at the ITEXPO2022 with its Award-Winning Product Suite

Hodusoft

The transformation from landline phones to VoIP to unified communication software has been revolutionary. Held in Florida, this annual event brought together 300+ exhibitors and 200+ speakers for the conferences. Improves customer service experience. Automates mundane tasks.

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Reasons Why IP PBX Software Is Getting More Popular In The Past Decade

Hodusoft

Cost profit At the top of the list is cost-benefit that IP PBX software brings. Whether or not one desires to decision a community range of a global range, price reduces significantly thanks to SIP trunking VoIP technology that creates use of the net rather than standard telephone lines. Book your DEMO today!

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How can Enterprise VoIP System Benefit your Business

Hodusoft

How can Enterprise VoIP System Benefit your Business. If you’re running a business, big or small, you’ve likely considered making the switch to a VoIP (Voice over Internet Protocol) phone system. In this blog, we’ll introduce you to some of the key benefits and features of enterprise VoIP phone systems. . And rightly so!

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Top 10 Contact Center Software for 2022-2023

Hodusoft

Top 10 Contact Center Software for 2022-2023. Before the advent of contact center software, customer service representatives would handle all customer requests and complaints through telephone calls. Choosing the right contact center software is essential for success.

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Complete Guide on Busy Lamp Field: Functions, Benefits, and Configuration Tips

Hodusoft

Complete Guide on Busy Lamp Field: Functions, Benefits, and Configuration Tips Just imagine how frustrating it would be if you have a room full of customer service representatives in your call center but you have no idea how many of them are speaking with callers and how many of them are available. It’s known as Busy Lamp Field.

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