This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Complaint resolution Remove Sales Remove Scripts Remove Technical Support
article thumbnail

The Power of Customer Service: Making or Breaking a Brand

Blueship Call Center

JULY 7, 2023

Some businesses don’t have enough personnel devoted to meeting the demands of their clients after a sale or after a service. Versatility Your company will have access to a flexible team of professionals by outsourcing your customer care and support tasks. Q: What are the potential benefits of outsourcing customer care services?

outsourcing 69
outsourcing Customer Service Customer Care Self service 69
article thumbnail

How to Make Your Customer Experience Stands Out in the Experience Economy

CX Journey

NOVEMBER 14, 2018

After complaint resolution or technical support, take the initiative and call back to ensure everything is OK. Switch to FAQs and knowledge bases rather than strict agent scripts, so conversations feel more sincere. Save people work, and they’ll want to keep buying from you. Upgrade the audio.

Interactive Voice Response 36
Interactive Voice Response Customer Experience Complaint resolution Contact Center 36
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 52,000+ Insiders by signing up for our newsletter

About
Webinars
Awards
About
Editions
Webinars
Awards
Editions
Topics
LinkedIn Twitter
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024