Complaint resolution, Scripts and Technical Support

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

Complaint resolution

Scripts

Technical Support

The Power of Customer Service: Making or Breaking a Brand

Blueship Call Center

JULY 7, 2023

A: Almost all aspects of customer care can be outsourced, including inbound and outbound call handling, live chat support, email support, social media support, technical support, order processing, complaint resolution, and more. A: Outsourcing customer care services can provide several advantages.

outsourcing

outsourcing Customer Service Customer Care Self service

How to Make Your Customer Experience Stands Out in the Experience Economy

CX Journey

NOVEMBER 14, 2018

After complaint resolution or technical support, take the initiative and call back to ensure everything is OK. Switch to FAQs and knowledge bases rather than strict agent scripts, so conversations feel more sincere. Save people work, and they’ll want to keep buying from you. Upgrade the audio.

Interactive Voice Response

Interactive Voice Response Customer Experience Complaint resolution Contact Center

Customer Contact Central

The Power of Customer Service: Making or Breaking a Brand

How to Make Your Customer Experience Stands Out in the Experience Economy

Stay Connected