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4 Customer Support Myths to Avoid

Return Customer

These are the facts that led brands to become more conscious about their customer support practices. That said, in trying to revamp their policies many brands lean into myths that make no business sense nor bring any customer satisfaction: 1. The Great Myth: The Customer is Always Right. Twitter: [link].

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What are the Core Benefits of a Help Desk Software?

Wowdesk Blog

An outstanding service or product indeed makes people your customer in the first place, but the after-sales support is something that decides whether they would stay loyal to you or jump ship to your competitors. . When talking about the long run, the efficiency of a company to resolve customer issues determines its success. .