Remove Complaint resolution Remove CRM Remove Meeting Remove Scripts
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The Power of Customer Service: Making or Breaking a Brand

Blueship Call Center

Some businesses don’t have enough personnel devoted to meeting the demands of their clients after a sale or after a service. Businesses may save and analyse client data with the use of customer relationship management (CRM) software to learn more about their requirements, preferences, and behaviours.

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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

There are two main kinds of chatbots: Rules-based chatbots are sometimes called decision-tree bots or scripted chatbots. Many marketers have found that the key to a strong conversational marketing strategy is meeting your customers where they are — no matter whether that’s online, on the phone, or anywhere else. Source: JivoChat.