Remove Coaching Remove Inbound sales Remove Scripts Remove Study
article thumbnail

How to Use the CSAT Metric in Your CX Program

GetFeedback

Flip the script on your results and use that as a motivator. Use CSAT at key points in the sales process. After inbound sales calls, for example, prospects can share how satisfied they were with the conversation. Goal 2: Coach employees. Share results with your teams and use for coaching and improvement.

Metrics 109
article thumbnail

What Is Inside Sales And How Does It Differ From Telemarketing?

CrazyCall

The study from 2017 conducted by the InsideSales.com had shown that although the outside sales still make up for the most of the sales market, the inside sales are projected to increase 30.2% The third difference between Inside Sales and Outside Sales – the one that employers are mostly about – is the costs.

article thumbnail

41 Best Sales Podcasts Every Sales Pro Should Listen to Weekly

CrazyCall

Scott is straightforward and instead of selling you marketing BS, he shows real case studies and talks to industry experts who, on their own, built businesses that let them quit their jobs and live the life they want. Hire your new sales coaches for free by tuning into The Advanced Selling Podcast.

Sales 115