7 Strategies for Embracing the Work From Home (WFH) Call Center
Serenova
OCTOBER 7, 2020
Gamified performance reporting and leaderboards — when properly implemented via contact center tools like Lifesize CxEngage Scoreboard — give remote call center representatives clear goals, recognition, and much needed structure. Ensure your virtual call center technology (as well as your people) can adapt to change.
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