Coaching, Customer effort, Customer Experience and Inbound sales

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Coaching

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5 ways to use speech analytics for insurance to deliver better experiences and gain efficiency

Tethr

NOVEMBER 1, 2018

Insurance companies, especially, have been yearning to figure out a way to use this transcription technology to better understand what their customers need and want. Check out these 5 ways Tethr customers are using speech analytics for insurance to find out: #1 Understand exactly how natural disasters impact your business.

Analytics

Analytics Self service Inbound sales Customer effort

How to improve sales: The four “D’s” of better B2C sales performance

Tethr

MARCH 1, 2021

Here at Tethr, we’re on a mission to peel back the layers of uncertainty that surround customer conversations and deliver real, actionable data instead. This year, we’re exploring a new frontier: inbound sales. We built a predictive sales model using Tethr to test inbound sales behaviors. Want to learn more?

B2C

B2C Sales Inbound sales Coaching

Customer Contact Central

5 ways to use speech analytics for insurance to deliver better experiences and gain efficiency

How to improve sales: The four “D’s” of better B2C sales performance

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