Deploy self-service question answering with the QnABot on AWS solution powered by Amazon Lex with Amazon Kendra and large language models
AWS Machine Learning
AUGUST 30, 2023
Integrate with a contact center QnABot’s automated question answering capabilities deliver effective self-service for inbound voice calls in contact centers, with compelling outcomes. The LLM-powered QnABot can also play a pivotal role as an automated real-time agent assistant.
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