VocalCom

JULY 3, 2017

Here are seven tips for training call center agents effectively. Offer peer training and gamification. Gamification can also be a fun way to encourage healthy competition during training practices. The post 7 Tips for Training Call Center Agents Effectively appeared first on Vocalcom Blog.

Call Center 48

Call Center Average Handle Time Gamification Brand ambassadors 48

VocalCom

OCTOBER 9, 2017

Gamification is a great tool for motivating agents and boosting their productivity. To deliver the very best in customer service, learn about Vocalcom, a global leader in cloud-based contact center software solutions and premium omnichannel customer interaction platform for great customer experiences.

Sales 48

Sales Scripts Contact center software Gamification 48

VocalCom

OCTOBER 9, 2017

Gamification is a great tool for motivating agents and boosting their productivity. To deliver the very best in customer service, learn about Vocalcom, a global leader in cloud-based contact center software solutions and premium omnichannel customer interaction platform for great customer experiences.

Sales 48

Sales Scripts Contact center software Gamification 48