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The Future of Customer Experience Begins Now

Cisco - Contact Center

And throughout the year, the physical world was impacted such that a significant increase in digital interactions and an elevated status for contact centers came to be. We’re excited to announce last week’s launch at WebexOne of the all-new Cisco Webex® Contact Center – a truly next generation cloud contact center.

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Build Contact Center Knowledge for Improved Customer Experience

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View the on-demand webinar with Strategic Contact’s Lori Bocklund to see why the Survey says “It’s Not Just You”: Top Contact Center Challenges & How to Solve Them.

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article thumbnail

Build Contact Center Knowledge for Improved Customer Experience

8x8

View the on-demand webinar with Strategic Contact’s Lori Bocklund to see why the Survey says “It’s Not Just You”: Top Contact Center Challenges & How to Solve Them.

article thumbnail

Build Contact Center Knowledge for Improved Customer Experience

8x8

View the on-demand webinar with Strategic Contact’s Lori Bocklund to see why the Survey says “It’s Not Just You”: Top Contact Center Challenges & How to Solve Them.

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Business Metrics Transparency for Better Customer Experience

8x8

Other companies provide research and analysis based on a plethora of collected data points, from surveys and data collection, social media, consultancy and benchmark studies.

Metrics 48
article thumbnail

Business Metrics Transparency for Better Customer Experience

8x8

Other companies provide research and analysis based on a plethora of collected data points, from surveys and data collection, social media, consultancy and benchmark studies.

Metrics 48
article thumbnail

Business Metrics Transparency for Better Customer Experience

8x8

Other companies provide research and analysis based on a plethora of collected data points, from surveys and data collection, social media, consultancy and benchmark studies.

Metrics 48