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What Is Call Center Reporting & How Does It Work?

NobelBiz

Call center reporting maps out the journey thus far, providing a detailed logbook of historical data that helps the operational performance of a call center at any given moment. What are the Benefits of Call Center Reporting? All the way from onboarding to support to troubleshooting has been great throughout this journey!”

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Abandon The Status Quo Now: Microsoft Teams Blog #3

Enghouse Interactive

In this blog, we’ll cover some of the capabilities that will be explored in the upcoming Enghouse Interactive ‘Seeing is Believing’ demo webinar. Transform your Contact Center with Microsoft Teams. Sneak Peak: you can see the Teams enabled Operator Console here: . Seeing is Believing. The tools are here.