Cloud contact contact center solutions Customer Care Definition 
Playvox
MAY 4, 2023
Unlike my favorite fruit seller, you’ve got hundreds or thousands (or hundreds of thousands) of customer issues that require sophisticated, efficient customer care through the right contact center solutions. What Is A Digital Contact Center? It’s a win-win.
Serenova
MARCH 12, 2019
As the need to update customer care technology surfaced in 2016, GFood made the decision that a cloud solution was the correct path to take. The existing contact center vendor offered, and GFood installed, a single-tenant “cloud” solution. The post Hosted vs. CCaaS: Baby Step or Waste of Time?
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