Chief Customer Officer Employee engagement Presentation Technical Support 
Lumoa
JANUARY 19, 2023
A CXO must develop a long-term vision for customer experience and ensure that it aligns with the organization’s overall goals and strategy. Customer Support In some cases, the customer support function might be part of the larger customer experience department.
Netomi
JANUARY 5, 2022
Bill is an award-winning speaker, blogger, and writer in the areas of customer service for front-line associates and leadership for managers. Presently the general manager of Marriott Vacation Club Pulse San Diego, he was the general manager of The Inn at Bay Harbor?A
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