Remove Chief Customer Officer Remove Customer effort Remove Finance Remove Personalization
article thumbnail

From Making Sandwiches to Making the CX Journey Better: An Interview with Customer Experience Expert, Nate Brown

Vistio

I love that a lot of people say that they come into customer experience, that realm and they love it because it’s constantly changing, and it’s also a really personal industry where we’re a caring industry. What did that do for our customers? We have effort inside this journey. I love that answer.

article thumbnail

From Making Sandwiches to Making the CX Journey Better: An Interview with Customer Experience Expert, Nate Brown

Vistio

I love that a lot of people say that they come into customer experience, that realm and they love it because it’s constantly changing, and it’s also a really personal industry where we’re a caring industry. What did that do for our customers? We have effort inside this journey. I love that answer.

article thumbnail

Improving Customer Experience Is The Only Way Forward – Sonia Bhatia Salmin, Customer Experience Specialist

Customer Guru

Could you tell us a bit about your personal story that led to you building a career in Customer Experience? Customer centricity is the DNA of the company; every single person here passionately works towards the customer. Is there any personal experience which really wowed you? by Jeanne Bliss.