Chief Customer Officer Customer Care Engineering Technical Support 
Netomi
FEBRUARY 28, 2022
Alexandra has more than 20 years of professional experience in Customer Care, Contact Centers and Customer Experience. We] combine this qualitative understanding with insights from the analytics team and work with product teams and engineering to design the best solutions, improve processes, and prevent issues,” she said.
Netomi
APRIL 27, 2022
Further proof: findings from an April 2022 survey by TELUS International found that nearly 60% of consumers said they would rather sit in a traffic jam than have a poor customer experience. How can companies be more customer-centric, and what sorts of tools and technologies can aid them along the way?
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