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BC Strategies Podcast: Into the Wild Blue Yonder

Altivon

Our Chief Customer Officer Frank Tersigni recently visited with Jim Burton on the BC Strategies podcast. The true value of cloud-based computing goes way beyond deployment speed and expense budgets. The true value of cloud-based computing goes way beyond deployment speed and expense budgets. The Sky is the Limit.

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Reshaping The Future of Digital Customer Service: 23 Influential Leaders to Watch in 2023

TechSee

Follow on LinkedIn Agnes So, Head of Customer Support & Engagement at HotDoc Based in Melbourne, Agness is passionate about creating exceptional customer experiences through lean teams, self-service, and training. Before joining HotDoc, Agnes spent 4 years at Apple. of podcasts worldwide.

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Business Continuity and the Cloud: New Urgency Drives Adoption

Altivon

The successful move to remote work and distributed operations that these contact centers made is a good model for the rest of the organization. In my role as Chief Customer Officer, I get to speak with CIOs and other executives across a wide sweep of companies. Cloud Contact Centers Lead the Way in Innovation.

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Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

Jeanne has been helping companies create deeper relationships with their customers for over 35 years. She has worked Microsoft, Allstate, and Lands’ End, pioneering the role of the “Chief Customer Officer” . Top Pick: 7 tips and resources for Chief Customer Officers and C-Suite Customer Experience Leaders.