Creative Virtual
JANUARY 8, 2019
Our customer, Transport for New South Wales, won an impressive three awards for their RITA chatbot during 2018! I couldn’t be more proud of what our team has achieved, and it was beyond what I had dreamt for Creative Virtual. It’s an absolute joy working with our great people and some of the world’s leading organisations.
Creative Virtual
OCTOBER 9, 2020
So, if you have, for example, a chatbot on your website, users can use the voice capabilities of their mobile device to ask their question. A variety of smart speakers , like Alexa, Cortana or Google Home, can be integrated with our self-service virtual agents. You don’t have to consider anything.
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AWS Machine Learning
AUGUST 30, 2023
Powered by Amazon Lex , the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. This includes automatically generating accurate answers from existing company documents and knowledge bases, and making their self-service chatbots more conversational.
Creative Virtual
DECEMBER 13, 2018
It’s been another exciting year not only for Creative Virtual as a company, but also for the virtual agent, chatbot and live chat industry, with lots of new developments and innovation. There were also some other noteworthy and news making announcements for individual members of the Creative Virtual team this year.
Creative Virtual
OCTOBER 1, 2019
In order to improve engagement with their growing customer base of digital natives, they now offer 24/7 support with virtual agent Roger on their website as well as other channels, such as Google Home. When customers are escalated from virtual agent to human agent, a full history of their conversation should be passed over as well.
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