Accenture creates a Knowledge Assist solution using generative AI services on AWS
AWS Machine Learning
SEPTEMBER 28, 2023
Externally, customers can also find it frustrating to locate the information they are seeking. Although enterprise knowledge bases have, over time, improved the customer experience, they can still be cumbersome and difficult to use. Several webpages were ingested into the Amazon Kendra index and used as the data source.
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