Chatbots contact center associations Customer Experience Marketing 
The Northridge Group
AUGUST 31, 2023
Customer Experience (CX) technology is evolving rapidly, leaving many businesses struggling to keep pace. AI, automation, and new technologies are changing how contact centers and customer experience work. People Power CX excellence stems from empowered people.
The Northridge Group
AUGUST 31, 2023
Customer Experience (CX) technology is evolving rapidly, leaving many businesses struggling to keep pace. AI, automation, and new technologies are changing how contact centers and customer experience work. People Power CX excellence stems from empowered people.
The Northridge Group
MAY 2, 2023
The most recent version of ChatGPT, which is based on GPT-4 and was released in March 2023, is OpenAI’s latest and most advanced chatbot. Download Part 1 of Northridge's State of Customer Experience 2023 Research Report for more CX insights! You may unsubscribe from these communications at anytime.
Expert insights. Personalized for you.
67 
Let's personalize your content