CCNG, Cloud contact, Consulting and Technology

A Key Issue Customers Miss When Choosing a Cloud Contact Center Product

CCNG

JULY 26, 2023

Here is information that my fellow CCNG members may want to consider when choosing a new cloud contact center product. Just think about how businesses have changed since then as a result of things like product and technology innovation. This can potentially cause serious business or technical challenges down the road.

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Cloud contact Contact Center CCNG Finance

How to Reduce Contact Center Implementation Cost Surprises

CCNG

NOVEMBER 15, 2023

Closely Examine Vendors’ Experience and Methodologies Sometimes customers who have embarked on a PS project are frustrated that the chosen vendor didn’t really have the right expertise for implementing the technology and applications for their environment.

Contact Center

Contact Center CCNG Cloud contact Consulting

Customer Contact Central

A Key Issue Customers Miss When Choosing a Cloud Contact Center Product

How to Reduce Contact Center Implementation Cost Surprises

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