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Best Telemarketing Companies Focus on Their Niche

Quality Contact Solutions

The best telemarketing companies understand the niche they serve and define their growth strategy to deliver the highest performance in that niche. At QCS, every call center and telemarketing program we conduct for our clients has a direct tie to growing or maintaining revenues on behalf of our clients. By Angela Garfinkel, President.

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BPO call center

Global Response

Either way, it might be time to outsource your call center. Business process outsourcing (BPO) is, as the name suggests, outsourcing one or many of your business operations to a third-party provider or service. A call center is just one of the many business processes that can be outsourced. So, what is a BPO call center?

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What is a call center?

Global Response

They are often highly automated, and may provide everything from telemarketing and sales to lead generation and market research. Inhouse vs. outsourced call centers. Onshore call center: An onshore call center is an outsourced call center that is still located within the same country as the given business.