The Future of Debt Collection Agencies: Contact Center Technology and Customer-Centric Strategies
NobelBiz
APRIL 23, 2024
Christian Montes, Executive Vice President of Client Operations @NobelBiz The Telephone Consumer Protection Act TCPA addresses consumer concerns over unsolicited telemarketing communications by setting strict guidelines on the use of automated dialing systems, prerecorded messages, SMS texts, and faxes.
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