Anatomy of a Successful Call Center Representative: Tips & Common Characteristics
Callminer
OCTOBER 3, 2019
“One of the most surefire ways to boost employee morale and motivation is by actually listening to what they have to say. If you’re willing to go the extra mile, spend some time with your customer service team as they perform their day-to-day. So, a service-focused culture becomes critically important for these organizations.
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