Looking for Call Management Software? Make Sure it Has These 6 Features
Babelforce
JUNE 23, 2022
This is when the system provides a list of options (“ press 1 for tech support, 2 for sales” ) and the caller chooses one by pressing the relevant key. Voice over Internet Protocol (VoIP) technology is what allows businesses to make and receive calls over the internet. In many cases, VoIP technology isn’t just a nice-to-have.
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