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33+ Essential Features of a Great Business Phone System

JustCall

This is especially true for sales and support teams. From business calls, SMS, data, analytics, and coaching, you need to be able to get an eagle-eye view of your sales and support to ensure your customers are not left in the lurch. This stored information can be used to handle customer queries and analyze sales activity.

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Virtual Call Center – Support Business From Anywhere During COVID

JustCall

A cloud-based phone system runs on wireless connections. Using it, you can make and receive calls and text from anywhere, at any time, and from any device (laptop, desktop or mobile). Your agents must be witnessing a sudden increase in call volumes, especially because of the COVID. What is a Virtual Call Center?