Hodusoft

AUGUST 29, 2024

The Current State of AI in BPO Contact Centers Do you know Artificial Intelligence (AI) is currently the hottest trend in various industries? AI technology has drastically transformed the BPO contact centers industry by automating repetitive tasks, enabling intelligent routing, and providing real-time analytics.

Contact Center 52

Contact Center Interactive Voice Response Business Process Outsourcing Call Center 52

JustCall

DECEMBER 15, 2020

Call center software refers to a system that aids the call center operations in a seamless manner. The main purpose of a call center is to offer phone support and enable outbound calling at an optimum level. Call centers and contact centers encounter a huge volume of calls each day.

call center software 98

call center software Call Center Interactive Voice Response CRM 98

Hodusoft

JULY 23, 2018

Time Lost Cannot Be Regained In the contact center, time is everything. Fortunately, predictive dialers offer the perfect solution to this problem, as this automated technology filters out obstacles and places call at optimal times to ensure better results. Book Your Demo Now!

Abandon rate 45

Abandon rate Contact center software Call Logging Contact Center 45

JustCall

MARCH 29, 2022

In this comprehensive guide, we will cover every aspect of sales automation and how a sales contact center can leverage automation to achieve more. In recent years, CRM and sales automation software has become more common in enterprises of all sizes as organizations seek to benefit from the advantages of sales automation.

Sales 52

Sales Interactive Voice Response Contact center software CRM 52

JustCall

APRIL 3, 2023

JustCall: A Quick Overview JustCall is a contact center software that empowers customer-facing teams to connect with customers via calls and text messages. Note: JustCall doesn’t offer any demo account and requires your card details to grant access to JustCall features. Let’s get started.

voip 52

voip CRM Call Logging Contact center software 52

JustCall

APRIL 12, 2023

Top 8 Alternatives to Gong Software – Choose the Best Call Center Software for Your Business JustCall MeetRecord Chorus.ai JustCall Overview JustCall is a VoIP business phone system and contact center software ideal for small and mid-sized enterprises. Salesken SalesLoft Avoma Wingman 1.

Sales 52

Sales Coaching CRM Contact center software 52

JustCall

DECEMBER 23, 2022

JustCall is a VoIP business phone system and contact center software with an in-built conversation intelligence platform. Call Park: If your company manages a large volume of inbound calls, this feature enables receptionists to “park” a call on an open line till the time an agent can attend to it.

voip 52

voip APIs CRM Enterprise 52