Automated Quality Management Drives Objective Evaluations, Job Satisfaction
Verint
DECEMBER 15, 2017
The latest technology to feel the touch of automation is quality management—the most widely deployed and utilized solution in the U.S. The results of Saddletree Research’s 2017 survey of end users, completed during the third quarter of 2017, reveals the relatively high level of market penetration of quality management in the U.S.
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