Remove Call Logging Remove Cloud contact Remove Course Remove Telemarketing
article thumbnail

5 Tips for Managing Remote Call Center Agents

NobelBiz

Managing call center agents remotely has become a true challenge for the industry. Of course, including telecommuting in this work may appear to be a rather sophisticated sort of work that may appear to be rather sophisticated compared to typical customer service practice. Plan your presence on an hourly and daily basis.

article thumbnail

JustCall Vs 8×8: Who Can Seal Your Business’ Fate?

JustCall

As a result, telemarketers can curate smart drip campaigns that yield better results. Similarly, when it comes to calling, the auto-dialer makes the calls on an agent’s list so that they do not have to do so manually. Room for Automation JustCall offers workflow automation in more ways than one.