7 Key Indicators Your MSP Call Center Needs a Revolutionary Shift
Hodusoft
FEBRUARY 29, 2024
As per one recent study by Datto, MSPs, on average, serve 122 clients. Remote Work Challenges As per a recent study , 30 percent of MSPs will continue working from home even four years after COVID. If four out of every five calls are typically answered within 20 seconds, then there is nothing much to worry.
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