Call flow contact center solutions Sales Technical Support 
JustCall
APRIL 3, 2023
AirCall Overview AirCall is an integrated business phone system for sales and support teams. It: Is a voice platform that integrates with popular productivity and helpdesk tools Makes phone support accessible, transparent, and collaborative. SalesLoft Overview SalesLoft is a cloud-based sales engagement platform.
Hodusoft
JULY 16, 2021
The agents in a call center are known as customer service representatives, who handle customer inquiries, provide technical support and address customer service issues. Some call centers provide other services such as billing, reminder or payments due, sales and telemarketing phone calls.
JustCall
MARCH 23, 2023
A key part of the contact center solution, the touch-tone feature allows the caller to press buttons according to these instructions and reach the relevant department. IVR Call Flows The IVR call flow is an important element that drives an efficient IVR system.
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