Call flow contact center solutions Customer Service Virtual Agent 
AWS Machine Learning
FEBRUARY 6, 2023
“We wanted to combine the power of Amazon Lex’s conversational AI capabilities with the Talkdesk modern, unified contact center solution. To support WaFd’s vision, Talkdesk has extended its self-service virtual agent voice and chat capabilities with an integration with Amazon Lex and Amazon Polly.
3CLogic
MAY 26, 2022
Integrative customer experience technologies such as SMS, Voice, and conversational AI will allow you to keep up with new consumer expectations. Ignoring Customer Needs Isn’t An Option. Effective customer experience management empowers your virtual agents to support each customer as an individual.
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JustCall
MARCH 9, 2023
Cons: While Aircall is one of the best options for enterprise cloud contact center software out there, it doesn’t allow you to customize it to the extent you would prefer. Gladly Gladly Gladly is all about driving customer loyalty by offering tools that enhance personalized interactions between your business and customers.
JustCall
MARCH 23, 2023
JustCall JustCall is a cloud-based contact center software and telephony solution. Its robust features, easy implementation process, and affordable pricing plans make it a great contact center solution for small and mid-sized businesses. Talkdesk is one of few solutions that offer 100% call uptime SLA.
JustCall
APRIL 5, 2023
Lacks robust lead generation tools Flexible and customizable platform with a user-friendly interface Poor call quality from time to time Application programming interfaces (APIs) and software development kits (SDKs) available Customer service is great It has a Getvoip rating of 3/5 stars.
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