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What Are BPO Call Centers and What Do They Do?

JustCall

BPO is useful for a wide range of companies and services and there are many different types of bpo call center offices. What is a BPO Call Center? A Call center BPO is an office that handles work outsourced to it by other companies. Technical support. How Does A BPO Call Center Work?

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Nearshore Contact Center Outsourcing Spotlight: Bahamas, Jamaica, and the Dominican Republic

Outsource Consultants

Bahaman contact centers are PCI and HIPAA compliant and provide multichannel capabilities that include phone-based call center services, live chat support, email services, texting, and social media customer service. Jamaica’s government is fully supportive of the business process outsourcing (BPO) industry.