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Nearshore Contact Center Outsourcing Spotlight: Bahamas, Jamaica, and the Dominican Republic

Outsource Consultants

It also makes for solid ROI with outbound sales and telemarketing. In addition to the short flight, the Dominican Republic has a safe and convenient public transportation system. Sales and telemarketing. Technical support and helpdesk. Jamaica is extremely close in proximity to the United States. Lead generation.

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What Are BPO Call Centers and What Do They Do?

JustCall

Technical support. Voicemail , appointment scheduling, email, marketing, telemarketing, surveying, and other forms of customer feedback would all be handled by the BPO company. These technical support tasks include developing and testing applications, providing implementation services, and running an IT helpdesk.