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Keys to Contact Center Consistency and Compliance

Call Center Weekly

So, they both give consistent answers to educate their customers. a Canadian training company that helps contact centers improve their sales and customer retention results. A common challenge is having dealer staff giving different answers than head office Agents. Mike Aoki is the President of Reflective Keynotes Inc.,

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"Follow the Leader", Featuring Matt Beckwith

Contact Center Geek

Although I have great respect for educators (and economists, too) I am thrilled that my education and career took me on a different path. Matt Beckwith is proud to be a Contact Center Geek. Matt also serves as a steering committee member for the Northern California Contact Center Association.