article thumbnail

When Outsourcing Call Center Services, Consider Agents With Telemarketing Experience – Part 1

Anexa BPO

Call center agents have considerable responsibility in the big picture of running a company. This is why companies that opt for outsourcing their call center needs, should seriously consider hiring among those with telemarketing experience under their belt. A telemarketing background is extremely valuable.

article thumbnail

What is a call center?

Global Response

What Is a Call Center? Call centers are a staple customer service resource for businesses large and small—and demand is growing. In the US alone, there are hundreds of thousands of call center jobs. But what is a call center? Now what really is a call center? An In-Depth Look.