Remove call center workforce Remove Employee engagement Remove Exercises Remove Metrics
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The Morale Doctor is In

Monet Software

If you’re seeing symptoms of burnout in your SMB contact center, or in online interactions with certain remote agents, it’s time to do something about it. Once an employee reaches burnout stage, you’re in crisis mode. Declining customer satisfaction ratings and other metrics. Triage Immediately. It develops silently over time.

Morale 100