Medical Call Center - Why and How To Set Up?
JustCall
AUGUST 21, 2020
Some patients are not sure if they’re experiencing a true emergency, some may have issues with transportation or other reasons. Agents have to be trained with a proper set of guidelines, behavioral rules, flexibility to handle critical cases like dealing with irritated, stressed, anxious customers. Call abandonment rates take a dip.
52 
Let's personalize your content