Outsource Consultants

NOVEMBER 7, 2018

When a customer is looking for a product, they’ll likely start by searching on Google, Bing, or another search engine. If you’re thinking globally about your company, you should consider working with a nearshore or offshore contact center partner. Need a multilingual contact center to provide your customer service?

Contact Center 64

Contact Center outsourcing Gamification call center solutions 64

TechSee

JUNE 25, 2019

Utilizing robotic process automation (RPA) in contact centers has been proven to reduce costs and increase operational efficiencies. Back office AI customer service technologies are especially relevant to assisting in workload management, agent productivity and high-level data analysis of contact center performance.

Technology 122

Technology Customer Service Gamification Contact Center 122

NobelBiz

MARCH 23, 2022

Running a successful contact center means you’re responsible for keeping customers happy and your agents performing effectively so that your company may thrive. And generating an ROI on your contact center to increase your company’s bottom line is part of that growth strategy. Actually, no, it’s not that simple!

contact center solutions 52

contact center solutions Contact Center voip call center software 52