Remove call center solutions Remove Chatbots Remove Interactive Voice Response Remove Telecommunications
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Chatbots in Telecom: Top 5 Reasons Why Telecom Companies Must Invest in Chatbots

Inbenta

In the last few years, the telecommunications industry has taken a significant hit in spending. One answer is AI chatbots. In recent years, the ability of AI chatbots to comprehend speech and automate tasks has grown in leaps and bounds. What are AI chatbots? Enter the AI chatbot. AI chatbots are better than IVRs.

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4 AI Trends that will Transform the Telecom Industry in 2019

TechSee

billion connected devices will be in use worldwide by 2020, more and more CSPs are jumping on the bandwagon, recognizing the value of artificial intelligence applications in the telecommunications industry. Vodafone introduced its new chatbot?—? With Gartner forecasting that 20.4 Robotic process automation (RPA).

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What is the Cost to Outsource Call Center Services?

OctopusTech

Improves the quality of your services The main benefit of choosing call center solutions is that you get to work with a team of specialized and skilled operators who constantly work on improving the quality of customer support by solving your client’s issues efficiently.