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Why An Integrated Cloud Call Center Solution for Microsoft Dynamics Makes Sense Now More Than Ever

3CLogic

With an impressive enterprise portfolio of solutions ranging from cloud services (Azure), to CRM (Dynamics), to collaboration tools (Teams), and software (Windows and Office 365), Microsoft is proving to be a key partner as organizations evaluate their short and long-term technology investments during the new age of COVID.

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Top 8 Avoxi Alternatives & Competitors in 2022

JustCall

If you have specific call logging, call recording, and call routing Avoxi is a good choice. JustCall is a VoIP business phone system that has emerged as the Cloud Phone System of choice for today’s multi-tasking sales and support teams. The pricing starts at $7.99 based on usage, per month. Image Source.

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Top 10 Magicjack Business Alternatives & Competitors In 2023

JustCall

It offers features like auto attendants, call logging, and voicemail. Call forwarding – Forward incoming calls to a personal number or to voicemail when needed. Reporting – All call logs are saved and can be retrieved from the dashboard. magicJack does not have a monthly plan.

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Top 10 Vonage Alternatives & Competitors in 2023

JustCall

With an increased focus on enhancing customer experience, solutions like business phone systems and call center platforms are non-negotiables in modern tech stacks. A study by The Northridge Group found that 73 percent of customers experience long wait times when needing to reach a human service agent.

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Call Center Analytics : How To Take Your Business Intelligence To The Next Level?

NobelBiz

Aside from traditional call logs, Call Center Analytics solutions enable you to delve into existing customer data to extract metrics and make more informed business decisions throughout the customer journey. They can expand in tandem with your company, as well as with the addition of call centers and agents.