call center solutions Call Logging Conference Management 
Callminer
AUGUST 6, 2019
Call Accounting: Also known as call logging, these tools collect and record phone usage within a call center. Call Analytics: Essentially, speech analytics tools track metrics to enable reps and managers to evaluate the success of call campaigns. The easier it is to implement, the better.
JustCall
JANUARY 30, 2023
Monitor, whisper, or barge – Managers can listen to live agent calls and/or guide agents with call whispering or speak directly with the customer using call barging. OpenPhone OpenPhone is a business phone system with features like call recording, call monitoring, IVR, and call routing.
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Talkdesk
MAY 17, 2016
As a company, we’ve hit a major milestone: hosting our inaugural Opentalk conference. We announced a suite of updates, new features, expanded integrations and other advancements to our award-winning cloud-based call center software today. May 17th will go down as one of the most important days in Talkdesk history.
aircall
NOVEMBER 9, 2016
Cloud-based call center software. Cloud-based call center solutions are, unsurprisingly, hosted in the cloud by a business phone service provider. This solution relies on internet access with sufficient bandwidth to comfortably accommodate all users. No additional purchases, no extra hardware lying around.
aircall
NOVEMBER 9, 2016
Cloud-based call center software. Cloud-based call center solutions are, unsurprisingly, hosted in the cloud by a business phone service provider. This solution relies on internet access with sufficient bandwidth to comfortably accommodate all users. No additional purchases, no extra hardware lying around.
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