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Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value

Hodusoft

This blog explores the challenges faced by the financial industry, the role of BPO contact centers, and strategies to enhance customer support. What English author John Philips said for technology tools in general could be said for contact center software in particular.

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How Important Are Auto Dialers?

Hodusoft

How important are auto dialers for call center software. For businesses to generate sales leads, the erstwhile favored channels of in-person meets or phone calls are now completely replaced by online lead generation techniques. For instance an admissions office of an educational organization. What’s more?

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How Omni Channel Experience Can Enhance Customer Engagement?

Hodusoft

HoduSoft, one of the leading VoIP service providers, has organized a live event for enhancing customer service through omnichannel contact center software (HoduCC). From predictive dialer to real-time analytics, the software incorporates all the major functionality for smooth business communication.

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What is Omnichannel Customer Engagement & How to Improve It

NobelBiz

Nobelbiz is known for its scalable, reliable, and comprehensive set of features, Nobelbiz stands out as a leading provider of Omnichannel Contact Center Software Platform. All enabled by NobelBiz leading contact center technology.