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An Introduction to the Virtual Call Center

Noble Systems

Many virtual call centers use a hosted contact center design (also known as a cloud contact center) to power their activities. Advantages of using a virtual contact center solution versus a traditional call center. Reduce upfront and operational costs.

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Why you need guardrails for your contact center

Cisco - Contact Center

For thousands of years, mankind found ways of transporting themselves for survival. Numerous Top 10 hits have been written about the driving experience. A quick internet search located a list of “118 songs about cars”! What’s behind this obsession? The ability to move has always impacted the way humans interacted with each other.