call center software Caller satisfaction Customer Experience Demo 
JustCall
APRIL 26, 2022
By improving customer satisfaction and loyalty, you’ll boost customer retention rate, as well as increase the amount of new business that comes from referrals. Recommended Read: 11 Best Practices For Superior Customer Support. AI-Enabled Features To Look For In Call Center Software.
Calltools
JUNE 9, 2021
According to a 2017 Microsoft report , 97% of global consumers say that customer service experiences affect their brand loyalty and buying decisions. The handle time starts when an agent answers and only ends when the agent disconnects the call. After Call Work Time. Customer Satisfaction.
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