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5 Simple Ways to Retain Customers

Quality Contact Solutions

Most companies offer member-only benefits, so a pre-expiration call is an excellent time to remind them of these essential member-only benefits. In addition, calling current members creates a personal touch, which is always appreciated. Consider bringing in call center professionals.

article thumbnail

5 Simple Ways to Retain Customers

Quality Contact Solutions

Most companies offer member-only benefits, so a pre-expiration call is an excellent time to remind them of these essential member-only benefits (it is likely why they signed up in the first place). In addition, calling current members creates a personal touch, which is always appreciated. She is Six Sigma Green Belt certified.