call center professionals Morale Personalization Workshop 
CX Global Media
JULY 11, 2019
We know that traditional approaches like multi-day workshops don’t build skills efficiently. This is one of the reasons I developed the Contact Center Virtual Summit , to advance the traditional approach to educational conferences and event-type learning. Kate Nasser The People Skills Coach™ & Author of Leading Morale.
Comm100
NOVEMBER 14, 2017
The activities in this eBook can be great training materials to improve customer service or morale in your team. In my own personal career, I have used quite a few different resources to stay on top of my job and the demands placed upon me. [Free Download] 50 Customer Service Training Activities for Live Chat and Telephone Teams.
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