Remove call center professionals Remove Consulting Remove Technology Remove Workshop
article thumbnail

Customer Service Professional Development – Resources To Help You Learn & Grow

Comm100

Not only does the technology change, but also changing customer demands and legislation often require new business practices and procedures. Call Center Professionals – A professional networking group for individuals actively involved in the Call Center Industry as a Strategic Leader, Operations Manager or Consultant.

article thumbnail

Leadership that Engages in Contact Centers: Top Experts Reveal Secrets

CX Global Media

We know that traditional approaches like multi-day workshops don’t build skills efficiently. This is one of the reasons I developed the Contact Center Virtual Summit , to advance the traditional approach to educational conferences and event-type learning. EXPERT SESSION – How Do Your Call Center Supervisors Measure Up?