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Customer Service Professional Development – Resources To Help You Learn & Grow

Comm100

The activities in this eBook can be great training materials to improve customer service or morale in your team. Call Center Professionals – A professional networking group for individuals actively involved in the Call Center Industry as a Strategic Leader, Operations Manager or Consultant.

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Leadership that Engages in Contact Centers: Top Experts Reveal Secrets

CX Global Media

Fred Shadding Founder of Visionary Call Center Leaders Forum | Trusted Call Center Outsourcing Advisor & Industry Contributor. In this session we will explore methods of leadership communication that will enhance the morale and performance of your center’s workforce.